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Call, Guidance & Community Awareness Cooperative Office


Arab, Brazilian leaders call for enhanced ties

April 22, 2018

Top leaders underscored the importance of strengthening the cooperation and economic relations between Arab countries and Brazil at various levels at the recently held Arab-Brazilian Economic Forum in... View more

Bosch unveils emergency call system for cars

April 2, 2018

Bosch has unveiled an extensive emergency call system the eCall for short featuring telematics solutions and services. On March 31 eCall became mandatory in the European Union. This requirement means ... View more

Elaf opens new all-woman call centre in Jeddah

April 1, 2018

Elaf Group a Sedco Holding Group company and a leading provider of travel tourism and hospitality services has inaugurated a qualified female workers supported call center as part of a community commu... View more

Elaf opens new all-female staffed call center in Jeddah

March 28, 2018

Elaf Group a leading tourism and hospitality group in Saudi Arabia has opened a new all-female staffed call centre in Jeddah as part of continuing efforts to provide Shari a compliant travel tourism a... View more

Oman Air launches new call centre in Malaysia

November 7, 2017

Demonstrating its continued commitment to providing excellent customer service and a seamless passenger experience Oman Air announced the soft opening of its new call centre in Kuala Lumpur Malaysia o... View more

Dubai RTA Call Centre gets 1 million calls in H1

August 25, 2017

Dubai s Roads and Transport Authority (RTA) said that its Call Center had received 1 184 100 calls during the first half of 2017 at a response rate of 11 seconds per call which compares well with the ... View more

Careem adds call masking feature for privacy

July 25, 2017

Answering the consumer demand for stronger privacy protection Careem a leading ride-hailing service in the Middle East and North Africa has launched a new call masking feature. The feature which is al... View more

Bahri adds new Egypt port call to N American service

July 8, 2017

Bahri Logistics one of the top 10 breakbulk carriers in the world has added Alexandria to its portfolio of ports in Egypt. The company which is one of the six business units within Bahri a global lead... View more

Gulftainer marks Tampa Triumph maiden call at Saudi port

June 14, 2017

UAE-based Gulftainer a leading privately owned independent port operator has marked the maiden call of Evergreen Marine Corporation s 366-m-long vessel Tampa Triumph at its Northern Container Terminal... View more

Dubai’s RTA Call Centre gets record calls in Q1

May 28, 2017

Dubai s Roads and Transport Authority (RTA) Call Centre received 598 204 calls during the first quarter of 2017 at a response rate of 10 seconds per call which compares well with the planned response ... View more

Oman to call proposals for major solar project

May 22, 2017

Oman is likely to issue a Request for Proposals (RfP) in the fourth quarter of this year to set up its first large scale solar Independent Power Project (IPP) a report said. Oman Power and Water Procu... View more

Etihad wins big at Insights Middle East Call Centre Awards

May 19, 2017

Etihad Airways the national carrier of the UAE collected two prestigious awards at the Insights Middle East Call Centre Awards held recently at The Crowne Plaza Hotel in Dubai UAE. Etihad was awarded ... View more

Oman set to call bids for Ras Markaz crude terminal

April 10, 2017

Bids for the first phase of Ras Markaz crude storage park are due in next month a top official was quoted as saying in an Oman Observer report. Oman Tank Terminal Company (OTTCO) a wholly owned subsid... View more

Urgent call for alternatives to large electronic restrictions on flights

March 29, 2017

The International Air Transport Association (Iata) called on governments to urgently find alternatives to recently announced measures by the US and the UK to restrict the carry-on of large electronic ... View more

You can now ask Siri to call Careem

November 14, 2016

Careem the region s leading app-based car booking service today announced a new strategic partnership with Apple whereby Careem users or Careemers can now order a Careem ride in just seconds through S... View more

Experts call for PPP project partnership upgrade

October 24, 2016

Leading project management experts have called for fostering partnership between the public and private sectors by upgrading the principles rules mechanisms and policies at a major conference held in ... View more

Noble Group targets $500m cash call

June 23, 2016

Noble Group is raising about 500 million from a deeply discounted share issue cutting jobs and losing its chairman Richard Elman who is stepping down capping a tumultuous week for the embattled commod... View more

Call to review Dubai benchmark

December 28, 2015

Royal Dutch Shell called for tougher regulation of the Dubai crude benchmark after record trade volumes skewed prices HOUSTON : Royal Dutch Shell called for tougher regulation of the Dubai crude bench... View more

Abu Dhabi makes a choice port of call

December 25, 2014

ROYAL Caribbean Cruise Lines (RCL) one of the world s biggest cruise operators is to deploy a luxury vessel from its Celebrity Cruises fleet in the United Arab Emirates (UAE) capital on a homeport bas... View more

Sipchem, Sahara call off merger talks

June 15, 2014

DUBAI: Saudi International Petrochemical Co (Sipchem) and Sahara Petrochemical called off their proposed merger citing an inadequate regulatory framework in the kingdom for the collapse. The tie-up wh... View more

Oil executives seen tuning out the call of the wild Arctic

June 9, 2013

THE high Arctic once the irresistible frontier for oil and gas exploration is quickly losing its appeal as energy firms grow fearful of the financial and public relations risk of working in the pristi... View more

Tourism bosses in call to ease travel curbs

November 27, 2012

MINISTERS of Tourism gathered in London for the sixth UNWTO/WTM Ministers Summit concluded that complicated visas processes and policies that limit air connectivity continue to present major barriers ... View more

Call for visitors to help Egypt recover

March 29, 2011

AS EGYPT S tourism sector sets itself the task of helping the country recover from its recent unrest Sonesta which has a strong presence in the country is calling on travel agents to help rebuild. The... View more

Morocco quietening call to prayer?

September 29, 2008

For many tourists visiting the Arab world the calls of the muezzins summoning the Muslim faithful to daily prayers is both charming and a constant reminder of the heritage that they have come to disco... View more

WTTC call for tourism awards

October 4, 2007

Travel and tourism can be and in an increasing number of destinations already is a catalyst for economic prosperity nurturing the natural and cultural environment. The World Travel & Tourism Council h... View more

Fresh call for GCC gas grid

September 10, 2007

GCC countries should build a regional gas grid to unlock the growth potential of the region s petrochemicals and metals industries an industry bank said. Deficiencies in the infrastructure of the gas ... View more

Call to step up projects

April 29, 2007

A Kuwaiti parliamentary panel advised state-owned Kuwait Gulf Oil Co to step up natural gas and oil development projects at a quicker and more efficient pace in order to increase production from offsh... View more

Ship owners back call for diesel rule

April 15, 2007

Oil tanker owners are urging the International Maritime Organisation (IMO) to lay out a plan by next year for switching all ship engines to use diesel instead of dirty but cheap fuel oil an industry g... View more

Big Total profits fuel call for windfall tax

February 25, 2007

French oil giant Total unveiled record 2006 profits after a smaller-than-expected decline in the fourth quarter lifting its shares but sparking renewed calls for a windfall tax. The fourth-biggest wes... View more

4am room service? Call the Virtual Concierge

December 25, 2006

BRITISH company Roomwithnet was in Dubai recently to market Virtual Concierge a new fully digital in-room system designed to transform visitors time spent in hotel rooms apartments cruise liners and h... View more

WTM sounds siren call on responsible tourism

November 28, 2006

EVEN as several destinations around the world concern themselves with bettering their facilities to bring in more tourists often at the cost of the environment World Travel Market has challenged the i... View more

Call to upgrade yards

May 29, 2006

Shipyard capacity needs to be vastly upgraded to meet growing world demand for LNG vessels since transport is a key element in the LNG supply chain. Global LNG experts who were in Doha to attend a two... View more

Call to invest in refineries

January 22, 2006

Regional oil refineries should continue to expand their output to meet a worldwide shortage expected to last at least two more years a Bahraini official has stated. National Oil and Gas Authority chai... View more

EU ministers call on US to reduce oil use

September 18, 2005

The European Union (EU) urged the US to use less oil and kept the pressure up on oil companies to curb record prices that threaten to hit the euro zone s already sluggish economic growth. Oil giants T... View more

Save energy call to beat demand

June 26, 2005

Resource-rich Indonesia s state oil firm has called for a saving in fuel consumption as the country s ailing energy sector was unable to keep pace with demand despite a recent hike in prices. Pertamin... View more

Call for cleaner fuels

June 12, 2005

Indonesia Asia s fifth-largest oil consumer will require newly licenced private fuel retailers to sell cleaner diesel and unleaded gasoline when they begin operations an energy official said. But stat... View more

Call to soften impact

March 14, 2005

The Philippines which imports most of its oil requirements has asked oil firms to spread out any planned increases to pump prices to soften the impact on consumer prices. Energy Secretary Vincent Pere... View more

Ships call at Asry despite Gulf conflict

June 9, 2003

Bahrain-based Arab Shipbuilding and Repair Yard (Asry) maintained its growth spurt in the ship repair market during the first quarter of 2003 despite the recent conflict in the Gulf region. Business c... View more

Nigeria in call for full output

May 17, 2003

Nigeria has told its foreign oil investors to pump at full capacity in June despite a recent deal with Opec to curb supply trading sources said. The West African country is keen to make up for output ... View more

$ 8.5bn call for Australia fields

March 29, 2003

Australia s peak oil and gas industry body has warned that up to A 14.5 billion ( 8.5 billion) needed to be spent on exploration during the next 12 years for the nation to remain self-sufficient. On t... View more

Hilton reservation call centre sets record in Dubai

February 3, 2003

Hotel chain Hilton International says its worldwide reservations call centre in Dubai handled a record number of calls in 2002. Anish Bhatia manager of Hilton Reservations Worldwide said the high volu... View more

Palm launches new call center

January 7, 2003

Palm Developers announced the launch of its state-of-the-art Call Centre which seeks to manage the large volume of calls that the project is receiving on a daily basis. The Call Centre which is operat... View more

Call for consolidation

July 1, 2002

South Korea s crowded petrochemical industry needs to consolidate in order to maintain its competitive edge in the region a report by the Energy and Commerce Ministry said. The Ministry has said expor... View more

Iraqi embargo call falls on deaf ears

April 29, 2002

A call by Iraq for Muslim states to place an embargo on their oil exports has fallen largely on deaf ears following its rejection by two key producers. Saudi Arabia laid to rest any lingering concerns... View more

Call for more tourist facilities

April 2, 2002

More facilities and amenities for visitors are required to improve tourism in Oman says Hilton Salalah Hotel sales and marketing director. Although the recent easing in visa rules have helped sell to ... View more

Call to join fightback

November 8, 2001

Faced with cutbacks job losses and unprecedented global challenges the World Travel Market (WTM) this month is to be a major focus of the international travel and tourism industry in its battle to fig... View more

Downstream sector in call for greater foreign investment

July 16, 2001

WHILE IRAN has succeeded in raising its petrochemical production foreign investment and regional cooperation are necessary if the sector is to grow and compete according to Oil Minister Bijan Namdar Z... View more



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